online order faq

We've listed some frequently asked questions below!

If you don't see the answer to your question please email us at info@nbrhoodproduce.com

q

Your website says online ordering is down. When will you offer online orders again?

A

As of October 1st we'll be offering online orders at our Ball Square location at 691 Broadway. Our website will be open for orders starting at 12pm, with pickups available starting Friday, 10/2.

q

Where is your curbside pickup location?

A

q

Our pickup location is in Ball Square at 691 Broadway. Please call 617-764-3454 upon arrival and we'll drop your groceries inside our front door in the glass breezeway.

Do you guys pack my groceries or should I bring my own bags?

A

q

We pack all online orders into either paper bags (for smaller orders) or cardboard boxes (for larger orders). You're welcome to bring your own reusable bags and re-pack your order after we drop your items at the door. Just leave any empty bags/boxes and we'll bring them inside for re-use.

I forgot to add an item to my online order! Can you add it on for me so I can pick it up with my other items?

A

Unfortunately we can't add anything on to an existing online order because we don't have access to your credit card. You're welcome to come around to the front of the store after you pick up your order and purchase over the counter, if that's an option for you.

© 2017 by Neighborhood Produce